Shipping Policy

 

Shipping Policy

 

Thank you for shopping with us! We are committed to making sure your acrylic powders arrive safely and quickly. Please review our shipping policy below before placing your order.

 

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

During launches, sales, or high-volume periods, processing times may be slightly extended.

 

 

Shipping Rates & Delivery Times

United States Shipping

Estimated delivery times after shipment:

 

  • Standard Shipping: 3–7 business days

Shipping costs are calculated at checkout based on your location.

 

 

International Shipping

We currently offer international shipping to select countries.

Please note:

  • Delivery times vary by location.

  • Customers are responsible for any customs fees, duties, or taxes charged by their country.

  • We are not responsible for delays caused by customs processing.

 

 

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

 

 

Incorrect Address Policy

Please double-check your shipping address before completing your order.

We are not responsible for:

  • Incorrect or incomplete addresses entered at checkout

  • Packages delivered to the wrong address provided by the customer

  • Delays caused by address issues

If you notice an error, contact us immediately at lithzynails@gmail.com before your order ships.

 

 

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If your package is missing, please:

  1. Check around your delivery location

  2. Contact your local carrier

 

 

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged items and packaging

We will review the issue and work toward a resolution as quickly as possible.

 

Returns & Exchanges

Due to the nature of cosmetic and nail products, all acrylic powder sales are final unless the item arrives damaged or incorrect.

Please review your order carefully before purchasing.

 

 

Contact Us

For any shipping questions or concerns, please contact us at:


Email: lithzynails@gmail.com

Business Hours: Monday–Friday, 10AM–5PM